Refund Policy

General Rule

All Voxmea subscription fees are billed monthly in advance and are non-refundable as a general rule. When you subscribe to a paid plan, you are charged for the full billing period immediately. We do not offer prorated refunds for mid-period cancellations or plan downgrades.

Refund Exception

We will consider a full refund of the most recent charge if both of the following conditions are met:

• You have not used any rewrites in the current billing period
• You request the refund within 7 days of the charge date

To request a refund, email billing@voxmea.app with the subject line "Refund Request" and include the email address associated with your account. We will process eligible refunds within 5–10 business days.

Rewrite Credits

Your monthly rewrite allowance resets at the start of each billing period. Unused rewrites do not roll over and have no cash value. They expire at the end of the billing period in which they were issued.

Cancellation

You may cancel your subscription at any time from the billing settings page. Cancellation stops your subscription from renewing at the next billing date. Your plan and rewrite quota remain active until the end of the current paid period. Cancellation does not trigger a refund for the current period.

Billing Contact

For billing questions, payment issues, or refund requests, contact billing@voxmea.app. We aim to respond within 2 business days.